Installing MediPOS Offline

MediPOS Offline is pharmacy software for Windows that keeps billing, stock and receipts working with no internet. This guide is for the owner, or whoever sets up the shop computer. It covers what the PC needs, running the installer on the main PC, creating your pharmacy in the Set up your pharmacy window, and activating the PC with your MediPOS account. Counter PCs have their own guide.

What your computer needs

• Windows 10 or 11, 64-bit. Windows 7 and 32-bit Windows are not supported. On those, the installer stops with "MediPOS needs 64-bit Windows 10 or 11."
• Memory: at least 4 GB of RAM. 8 GB is recommended for the main PC, because it runs the database.
• Disk: at least 5 GB free. MediPOS itself takes about 3 GB; the rest is room for your data and the daily backups.
• Screen: 1366 × 768 or larger.
• Optional: a 58 mm or 80 mm thermal receipt printer, and a shop network (router or switch) if you will add counter PCs.

Nothing else needs to be installed first: the database and everything MediPOS uses are inside the installer.

How to download the installer

Open the Download page on the MediPOS website and click Download for Windows, or sign in to your MediPOS account and open Account → Downloads → Download installer. The file has a name like MediPOS-Setup-0.10.0.exe.

How to install on the main PC

Install the main PC first. It keeps the pharmacy's database, so choose the computer that stays on all day, ideally on a UPS so a load-shedding cut does not switch it off mid-bill.

1. Double-click the installer. When Windows asks whether it may make changes, choose Yes.
2. On the welcome page click Next, then I Agree on the licence agreement.
3. Keep the suggested folder (C:\Program Files\MediPOS) and click Install. The installer asks nothing else.
4. When it finishes, leave Open MediPOS ticked and click Finish.
5. MediPOS opens on How will this PC use MediPOS? Choose Main PC of the pharmacy (MediPOS Offline).
6. Leave Counter PCs on the shop network will connect to this PC ticked if other counters will use MediPOS, now or later. Untick it for a single PC.
7. Click Set up this PC as the main PC. When Windows asks for permission, choose Yes.

MediPOS setup

Setting up the main PC takes about a minute. MediPOS creates its own private database, loads the medicine database, and starts the MediPOS Host Windows service, which starts with Windows, makes the daily backup and prints receipts. It also asks Windows Defender to skip MediPOS's folders so scanning does not slow the POS. With the counter box ticked, it opens port 8321 in Windows Firewall for the shop network: for any PC on a Private network, and for PCs on the same router on a Public one.

If something goes wrong, the window says what stopped it. The details are in C:\ProgramData\MediPOS\logs\setup.log; call MediPOS support if it keeps happening. Trying again is safe.

The choices on "How will this PC use MediPOS?"

To change it later, open Set up this PC from the Start menu (MediPOS folder).

How to create your pharmacy on the main PC

When MediPOS opens, it shows Starting MediPOS… while its services start (up to two minutes on a slow PC). A new main PC has no pharmacy on it yet, so the app then opens the Set up your pharmacy window by itself. You fill it in once, right there in the MediPOS app. There is no web page to open and no command to type.

The left side of the window lists the three things to do on the first day:

1. your pharmacy and owner account;
2. activate the licence with the activation code from your MediPOS account;
3. choose the receipt printer in Settings.

To create your pharmacy:

1. Fill in Pharmacy name, for example "Al-Shifa Medical Store", and City.
2. Fill in the owner's details: Owner's name, Mobile number (a Pakistani mobile such as 0300 1234567) and Email.
3. Choose a Password and type it again in Confirm password. It needs at least 6 characters.
4. Click Create my pharmacy.

MediPOS creates your branch (code MAIN; your first bill will be INV-000001, and you can change the format in Settings → Invoice numbers), its Main Store and Quarantine locations, the default roles, your accounts and the usual payment methods: cash, bank transfer, EasyPaisa, JazzCash and card. You are signed straight in as the owner, and the app opens on Account → Licence so you can activate the PC (see below). Add your staff later from Team.

After this, MediPOS opens on the sign-in screen, with Server: This PC at the bottom. Sign in with the email or mobile number and password you chose.

MediPOS

This sign-in lives on the main PC. You never sign in to your online MediPOS account on the PC: the PC is linked to it by your activation code (below).

If you already use MediPOS on another PC and are replacing it, do not create a new pharmacy here. Your pharmacy comes back from its backup instead: see Restoring a backup or moving to a new PC.

Activation: before anything else

A new main PC opens only Account → Licence until it is activated. There is no evaluation period on the PC: your free trial belongs to your MediPOS account.

1. First sign up at medipos.pk (Start Free Trial) with the owner's email or mobile number. Choose Offline, your plan, and how you will pay if you continue.
2. The MediPOS team approves the new pharmacy, usually within a few hours. Message us on WhatsApp from the waiting page to be approved faster.
3. The approval email gives you your activation code, such as MP-7K2M-9QXA-4TPB-C0RD. It is also under Plan & billing at medipos.pk.
4. On the PC, under Account → Licence, type the code in Activation code, give the PC a name in Name this PC (for example "Main counter"), and click Activate. The PC needs internet for about a minute; a phone hotspot is enough. Your trial is already running from the approval, and everything on the PC opens.

The app opens Account → Licence straight after setup, and you can come back to it at any time. The code links this PC to your MediPOS account: its plan, its payments and its cloud backups. It works during the free trial and after you buy a plan, so you never need a new one. Keep it private: anyone with it can use one of your plan's PCs.

If you try to activate before the approval, the PC says Your MediPOS account is waiting for approval and shows a Chat with us on WhatsApp button.

Two other ways are there if you need them:

• Or sign in with your MediPOS account. The owner types the account's email or mobile and password instead of the code.
• No internet on this PC. The PC shows a request code and a QR code of it. Scan the QR with your phone, or sign in to the MediPOS website, and under Account → Plan & billing → Activate a PC without internet you get an offline code. Paste it on the PC and press Activate without internet, or bring it as a file on a USB drive and press Open file….

Each way uses one of the PC activations on your plan; activating the same PC again does not use another. The step-by-step details are in Licence activation and working without internet.

Rules and tips

• Installing needs a Windows user with administrator rights.
• Only one computer in the shop should be the main PC. Two main PCs means two separate pharmacies whose stock and sales never meet.
• Your data lives in C:\ProgramData\MediPOS: the database, the backups and the logs. Uninstalling MediPOS removes the program files only; your data and backups stay.
• The Offline edition runs one shop, with one branch. Several branches need the Cloud edition.
• Reinstalling or changing the PC's date does not give extra days: the trial and paid dates come from your MediPOS account online, in a signed licence.

Common questions

Do I need internet to install MediPOS Offline?

No. Installing, creating your pharmacy and billing all work without internet. Activation can be done online in a minute, or without internet on the PC, using an activation code you get on your phone. After that, the PC connects now and then for the licence check and updates.

Which computer should be the main PC?

The most reliable one: on all day, 8 GB of RAM if possible, and on a UPS. A laptop that goes home every night is a poor choice once you have counter PCs, because they cannot bill without it.

Will running the installer again delete my data?

No. It replaces the program files and keeps the existing database, settings and backups.

Related guides

• Offline pharmacy software: what it does for a pharmacy
• Adding counter PCs on the shop network
• Licence activation and working without internet
• Setting up thermal receipt printers
• Getting started with MediPOS